Frequently Asked Questions
How do I get started?
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Getting started video and written tutorials are available here.
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Is StudioCloud Desktop or Online Software?
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StudioCloud is desktop software with online capabilities. 
The online capabilities require a subscription to the CloudBoost or EmployeeBoost add-on. StudioCloud's Boosts automatically sync your data to an online server, or cloud. This allows you to access your data from your phone, internet browser, or any internet enabled device. Learn More
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Does StudioCloud support multiple users?
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Yes.
The Free Desktop software comes with one user login.
With StudioCloud's CloudBoost that one user can login from multiple computers/devices and access their information anywhere they have an internet connection. Learn More
With StudioCloud's EmployeeBoost you can have multiple users on multiple computers/devices all accessing and updating the information anywhere they have an internet connection. In addition, EmployeeBoost also has security role based access control, advanced scheduling, advanced reporting, and time card tracking. Learn More
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What functionality is free in StudioCloud?
The features that do not require an internet connection are free. For a complete breakdown view the comparison chart here.
Does StudioCloud come with support?
StudioCloud comes with written tutorials which can be access here. In addition, StudioCloud has a community forum which can be accessed here.
If you upgrade to the CloudBoost or EmployeeBoost you will also receive live chat, email, and trouble ticket support.
Can I install StudioCloud on multiple computers?
Yes.
You can install StudioCloud on as many computers as you like.
To have all data automatically sync between all computers over the internet you will need to purchase the CloudBoost or
EmployeeBoost add-on.
Does StudioCloud work on Mac and Windows?
Yes.
;StudioCloud runs on Adobe AIR which runs on both Mac and Windows. Adobe AIR's system requirements are available here.
What taxes does StudioCloud support?
StudioCloud has a customizable taxation tool to track all sales tax. StudioCloud also supports PST, GST, HST, and VAT.
What currencies does StudioCloud support?
StudioCloud supports dozens of currencies and is continually adding more. A list of supported currencies is here.
How can I make a product or service suggestion?
Please post your thoughts on how we can improve studiocloud on the community forum.
Forum
Can’t find the answer here? Visit the community forums here and see if other users have answered your question.
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